Your credit card will be automatically billed monthly or any pre-defined periods from the day that you originally opened your account with us. So if you opened your account on the 5th of the month, billing will take place around the 5th of each month, with automatic recurring payments from your credit card. We  accept payments from a valid credit card, through our credit card processing partners.

If you are interested in other mode of payment, you can contact our Sales

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How can I upgrade or downgrade my account?

You can upgrade or downgrade your account easily. Just  open a ticket up at the Helpdesk

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What happens if my credit card is rejected?

Your credit card is billed monthly for the amount of your plan etc. If an unsuccessful attempt to bill your credit card is made, the system will email you and let you know that we will try to bill your credit card again.


IMPORTANT - If we do not receive the payment after 3 fail attempt, your account will then suspended until we receive payment and then your account will be unsuspended.   We reserved the right to cancelled the account if we do not hear from you as we assumed that you are no longer interested in our services

We are human and realize that folks might run into difficulties with their payment from time to time. If you let us know that you're having some difficulties and work with us, we won't suspend your account. Work with us and keep us informed and we'll work with you.

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How can I cancel my account?

To cancel your account, please submit a ticket to the Helpdesk

IMPORTANT NOTE: Make 100% sure that you have copies of all your files before you submit a request for us to cancel your account. As soon as you submit your request to cancel your account, we stop the recurring transactions (if any) and then delete your account from the server you're on.

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